- B6
- B · Standalone & Subscription
- Standalone: no ERP needed
Google Reviews & Reputation Manager
Monitors new reviews, drafts replies and alerts on negatives.
someone who reads every review the hour it is posted and has a considered reply ready, especially for the angry ones.
The problem it solves
A one-star review sits unanswered for three weeks. It is the first thing every prospective customer reads, and the silence beside it says more than the review does.
How it works
- The agent watches your review profiles and picks up new ones as they appear.
- It drafts a reply in your voice that addresses the specific complaint or compliment.
- Negative reviews are escalated to a person immediately rather than answered automatically.
- You approve and publish; the judgement stays with you.
What it does
- Aggregates incoming reviews.
- Drafts tailored responses.
- Escalates low ratings.
What it needs from you
- Access to your Google Business Profile and any other review platforms.
- A person who approves replies before they publish.
I / O
- Review streams
- Draft replies, reputation alerts
Works well with
Agents that run without touching your ERP at all. Sales, marketing, support and back-office work that can be live in days rather than quarters.