Skip to content
VORQEN
PLATE B2Standalone & Subscription
Part code
B2
Family
B · Standalone & Subscription
Deployment
Standalone: no ERP needed
Connects to
WhatsApp Business APIInstagramCRM

WhatsApp / Instagram Sales & Support Bot

Handles DMs and messages 24/7 and escalates warm leads to reps.

Think of it asthe person who replies to every WhatsApp and Instagram message within a minute, including Sunday morning, when most of them arrive.

The problem it solves

Customers now message rather than call, and they expect an answer in minutes. The messages arrive outside working hours, into a phone that belongs to whoever happened to set the account up.

How it works

  1. 01The agent picks up every message on WhatsApp and Instagram immediately.
  2. 02It answers product, price, stock and delivery questions from your own information.
  3. 03It works out who is actually going to buy and who is browsing.
  4. 04The ones that matter go straight to a rep with the whole conversation attached.

What it does

  • Answers FAQs and product queries.
  • Qualifies buying intent.
  • Routes hot leads to reps.

What it needs from you

  • A WhatsApp Business account and Instagram business profile.
  • Your product and policy answers.

I / O

What it needs from you
Social & WhatsApp inbox
What you get back
Answered chats, qualified handoffs

Works well with

Standalone & Subscription · No ERP dependency

Agents that run without touching your ERP at all. Sales, marketing, support and back-office work that can be live in days rather than quarters.