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VORQEN
PLATE B1Standalone & Subscription
Part code
B1
Family
B · Standalone & Subscription
Deployment
Standalone: no ERP needed
Connects to
SIP / VoIPCRMCalendarWhatsApp

Voice AI Call Center

Answers inbound/outbound calls, books appointments and captures quote requests.

Think of it asa receptionist who answers on the first ring at eleven at night, in the caller's own language, and never puts anyone on hold.

The problem it solves

A third of the calls that come in are missed: after hours, during lunch, or while everyone is on another line. Each missed call is a customer who called a competitor next.

How it works

  1. 01The agent answers the phone and holds a normal spoken conversation.
  2. 02It handles the routine reasons people call: hours, stock, prices, booking.
  3. 03For anything it should not decide, it takes the details and passes the call to a person.
  4. 04Every call arrives in your CRM as a transcript with the request already structured.

What it does

  • Natural voice conversations.
  • Appointment and quote capture.
  • Live handoff to human agents.

What it needs from you

  • A phone number to route to the agent.
  • The answers to the questions you get asked most.

I / O

What it needs from you
Phone lines
What you get back
Transcribed calls, CRM leads/appointments

Works well with

Standalone & Subscription · No ERP dependency

Agents that run without touching your ERP at all. Sales, marketing, support and back-office work that can be live in days rather than quarters.